A New Era of Citizen-Centric Driving Licensing in AJ&K

Transforming Driving License Management in AJ&K

How CDigital Digitalized an Entire Provincial Licensing System — Enhancing Security, Speed & Public Trust

About The Client

The AJ&K Information Technology Board, the region’s lead agency for digital transformation, is driving modernization under the Master Implementation Plan. To strengthen governance and improve public services, the AJ&K Police partnered with CDigital to replace manual, paper-based licensing with a centralized, secure digital driving license system — one of the region’s earliest milestones in e-governance.

Challenge

AJ&K’s driving license system was fully manual, leading to delays, frequent errors, and low operational efficiency. With no digital workflows, weak infrastructure, and high security vulnerabilities, the process lacked reliability, transparency, and data protection. Modernizing this system was essential to enable secure, efficient, and citizen-friendly licensing services.

Key Features:

• 10 District Police Units Connected to Central Licensing System
• 24/7 Digital Verification Portal Operational across AJ&K
• 1.5M+ Residents Served

Delivered Services:

• DLMS Software Development
• IT & Security Infrastructure Setup
• Workflow Automation
• CCTV + Biometrics
• Backup & Disaster Recovery
• Queue Management System
• Renovation & Service Center Setup
• Staff Training & Support